Veterinary Careers at Alburnett Veterinary Service

Alburnett Veterinary Service is a small animal practice located minutes from Cedar Rapids. We are a 2-doctor practice that has been serving the community for over 25 years! Our experienced support staff is friendly, collaborative, and considerate.

We continue to evolve as the need for veterinary care changes and strive to serve our community with current veterinary medicine. Our facility includes an in-house surgery suite, in-house X-ray, blood chemistry capabilities, and a well-stocked pharmacy.

We are excited to add a doctor to our growing practice to continue our legacy of serving our community! We are seeking an experienced doctor who is looking for the opportunity to join a practice that focuses on educating clients and building lifelong relationships with clients and patients.

At Alburnett Veterinary Service, our mission is to improve the lives of veterinarians by providing you with comprehensive benefits:

• Competitive compensation
• Generous vacation time
• Career path opportunities
• Medical, dental, vision, disability and life insurance
• AVMA dues and liability coverage
• Licensure reimbursement
• 401(k) + match
• CE Allowance
• Financial wellness resources
• Relocation assistance available

Job type 

• Full-time 

Schedule 

• Monday to Friday 
• Day shift 
• Weekend availability 

Benefits 

• Health insurance 
• Paid time off 
• Dental insurance 
• 401(k) 
• Vision insurance

Front Desk Receptionist Job Description: 

The client service representative is the person who has in his/her control the optimum flow of all patients and communication in the office. He/she is, in effect, the hub of the office, and as such, the office will be judged greatly by the image that he/she presents. Knowledge of our hospital’s policies and procedures as well as an understanding of general routine health care and products offered are required in order to provide knowledgeable advice to our clients. 

Overview of job duties 

• Perform opening procedures according to required timeline 
• Correctly Prepare patient records and consent forms 
• Deliver information about the hospital, Doctors, and services to clients 
• Always deliver exceptional client service. Greet clients and patients in a friendly, professional manner 
• Admit patients/Discharge patients according to hospital protocol 
• Correctly review charges and Invoice clients after any services 
• Notify doctors/techs of patient arrivals 
• Correctly Reconcile invoices at the end of the day and balance cash drawer 
• Settle credit cards/scan checks 
• Be willing to Deliver daily deposit to the bank (off-site) if needed 
• Maintain and purge medical records according to hospital protocol 
• Professionally and Efficiently Handle telephone calls 
• Schedule appointments according to hospital guidelines 
• Receive/scan/file signed surgery/treatment consent, euthanasia and payment agreement forms appropriately 
• Review medications and prescription diets prescribed to patients with clients 
• Handle miscellaneous correspondence appropriately 
• Communicate messages/information between clients/team members correctly through verbal & written hospital protocols 
• Update client/patient files, including name, address, email/phone and patient history 
• Get vaccination history, weight and any other information that may be necessary including previous records and blood work PRIOR to patient’s appointment 
• Present invoices, receive payment and prepare/review estimates as needed 
• Assist clients/team as needed 
• Correctly Perform end of day & end of month procedures 

 
Required: 

Must be able to lift 50 pounds and remain standing for long periods of time as needed to maintain desk operation. 

Equal Employment Opportunity 

It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability or status as a disabled or Vietnam era veteran. 

Administrative Duties: 

• Scheduling 
• Stocking supplies 
• Sorting and sending mail 
• Answering and routing phone calls 

Financial Duties: 

• Processing payments 

Benefit Conditions: 

• Waiting period may apply 
• Only full-time employees eligible 

This Company Describes Its Culture as: 

• Detail-oriented — quality and precision-focused 

Typical time: 

• 7:15 AM to 5:00pm  
• Break from 12 PM to 1 PM 

Work Remotely 

• No 

Work location 

• In person